John Deere Inside Sales Supervisor in Charlotte, North Carolina
There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
Primary Location: United States (US) - North Carolina (US-NC) - Charlotte
Function: Marketing / Sales
Title: Inside Sales Supervisor - 65072
This position may be located in Rock Valley IA or Charlotte, NC per the hiring manager's discretion. This may be dependent on the successful candidate's background, experience, and proficiency.
As an Inside Sales Supervisor you will manage the inside sales specialist activities to achieve the sales goal with assigned accounts. Additionally, you will:
Develop and achieves sales goals and objectives across multiple channel partner and territories.
Work with the inside sales team and customers to achieve customer satisfaction with sales, ordering, returns and other policies in the group.
Work as a liaison for the team with operations, supply management, accounting, marketing, etc. to resolve issues and improve sales
Supervise/monitor support staff in aiding customers, channel partners, and company personnel on product, program and customer service-related inquiries.
Support customer issues relating to parts programs, returns, warranty, availability and shipping information.
Conduct systems and product training relating to aftermarket support of parts sales, online ordering, cross reference, and other parts information.
Provide leadership and direction by coaching, counseling, mentoring and evaluation of team members.
Develop and measure metrics related to sales territories, programs and product categories.
Visa sponsorship is NOT available for this position.
What Skills You Need
5 or more years of experience in field sales and or Inside Sales Call Center
Ag and Turf product knowledge
High acumen with Microsoft PowerPoint and Excel
High level of business acumen in marketing, sales and management
What Makes You Stand Out
Manager of customer support or sales experience
Call center sales experience
Education (or equivalent work experience)
Ideally, you will have a degree or equivalent work experience in the following:
- Bachelor's degree with concentration in Business/Management, Marketing/Sales, Agricultural Sciences
What You'll Get
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.