John Deere 61304- Senior Area Collection Manager in Chengdu, China
There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
Primary Location: China (CN) - Sichuan (CN-51) - Chengdu
Function: Financial Services
Title: 61304- Senior Area Collection Manager - 61304
1.Performs collection duties for customer accounts (which could be small, large, moderate and complex), including telephone collections of past due accounts, account authorization, customer account management and coordination repossessions and litigation. Major job responsibilities:
Collects past due accounts and uses telephone negotiation techniques to maintain the customer relationship.
Make hard decision on different collection techniques to be taken based on severity and potential risk of delinquent accounts.
Address high risk delinquent accounts by leveraging own experience, knowledge and sense in machine industry and financing business.
Continuously build up and maintain dealer relationship to keep healthy portfolio for JDF's long term growth and pursue win-win target.
Coordinates the repossession of equipment with Area Sales Managers, dealers or repossession vendor service company. Manages the sale of repossessed equipment in conjunction with dealers and auction houses.
Refers and coordinates the legal administration of customer accounts in the litigation process.
Coach, guide and influence less experienced peers at this stage and manage subordinates in the future.
What Skill You Need:
Knowledge of collection tools and techniques, deferral policies, legal restrictions and contract terms and Company policies and procedures. - Has a good understanding of the principles and can independently use the knowledge.
Skill in interpersonal communications, negotiation, and conflict resolution. - Has a good understanding of the principles and can independently use the knowledge.
Knowledge of agriculture industry. - Has a good understanding of the principles and can independently use the knowledge.
Knowledge of the Uniform Commercial Code (UCC)-Revised Article 9 or equivalent legislation. - Has a good understanding of the principles and can independently use the knowledge.
Skill in planning and organizing. - Yes Credit underwriting experience. - 4 - 7 years
Credit acceptance or related experience. - 4 - 7 years
Product/market specific processing experience. - 4 - 7 years
Collections or customer service experience. - 4 - 7 years ;
1.Degree in a Business/Management discipline or equivalent experience. - University Degree (4 years or equivalent)
2.Degree in an Accounting/Finance discipline or equivalent experience. - University Degree (4 years or equivalent)
What You'll Get
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.
The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. An Equal Opportunity Employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business. John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.