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John Deere Supply Chain Specialist in Crestmead, Australia

There are 7 billion people on this planet. And by 2050, there will be 2 billion more. Making sure there is enough food, fibre and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here, the world’s brightest minds are tackling the world’s biggest challenges. RIGHT NOW.

Title: Supply Chain Specialist - 55060

Primary Location: Australien (AU) - Queensland (AU-QLD) - Crestmead

Personnel Area: 2300 - JD Limited - Australia

Function: Order Fulfillment

Job Grade: 05

Hiring Manager: Jason W Carroll

Your Position:


The role of the Supply Chain Specialist is to provide comprehensive support to the dealer network and branch relating to Customer Service, Order Management and Logistics functions across both Agriculture & Turf, Construction & Forestry divisions. Primary focus is to meet Delivery in Full on Time (DIOFT) targets and provide a high level of customer support to our dealer network.


  • Provides comprehensive support to the dealer network regarding all aspects of the Order Management process. Point of order through to delivery of product.

  • Resolves questions/problems related to Complete Goods order acceptance and or maintenance.

  • Leads the communication and resolution of transport delays to internal and external parties.

  • Maintains, analyses and processes complex invoicing requirements.

  • Manages, administers and supports the branch consignment processes.

  • Establishes and delivers dealer training material specific to Order Management processes and policies.

  • Ensures adherence to all Order Management policies and procedures.

  • Identifies opportunities for process improvement and participates in special projects or additional duties as assigned.

Technical Skills & Knowledge:

  • Previous experience and sound skills in SAP operating environment

  • Specialised skills, knowledge and abilities needed to perform the essential functions of the job.

  • Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.

  • Ability to interpret Data to make decisions

  • Knowledge of dealers and other channels.

  • Understanding of Order Fulfillment Process.

  • Good interpersonal, negotiation and conflict resolution skills.

  • Understands process planning and material replenishment requirements.

  • High level of communication and engagement verbal and written

Relevant work experiences:

Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.

  • Experience working in customer service or related customer-oriented environment.

  • Experience in using Excel, Microsoft Word, PowerPoint, Access, Project, and other Microsoft tools.

  • Experience in a broad range of marketing and sales related job functions especially centered around channel management.


Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.

Degree in a Business/Management/Marketing discipline or equivalent experience.

Degree in a Supply Management discipline or equivalent experience

Degree in an Accounting/Finance discipline or equivalent experience

Applications for this position will close at COB Friday 26 April 2019.

Note: Appropriate work authorisations are required in this country prior to application. International/Domestic Relocation within Australia/New Zealand is/is not available for this position.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment.