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John Deere Global Experience Specialist in Moline, Illinois

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: Vereinigte Staaten (US) - Illinois (US-IL) - Moline

Function: Marketing / Sales

Title: Global Experience Specialist - 54015

Your Responsibilities

As a Global Experience Specialist for John Deere located in Moline, Illinois, you will define meeting and event needs for marketing and sales programs for the Strategic Business Unit(SBU) and senior division management. In addition, you will:

  • Coordinate special promotional, educational and/or informational events for channel partners and/or global customers, including, but not limited to, fly-ins, incentive trips and Administers all aspects of dealer/customer visits, including but not limited to factory tours, dealers/farm visits, transportation, lodging, meals, and chargebacks branches

  • Create and manage registration website in Cvent Meeting Management System for events

  • Partner with representatives from other units or divisions and initiates/implements contract negotiations and final written agreements for each program. This includes working on internal and external logistics support (staffing, meeting locations/rooms, refreshments, lodging, transportation, banquets, etc.)

  • Negotiate contracts with suppliers for all aspects of meetings and events including catering, lodging, and transportation

  • Communicate meeting and event information to division management, field staff and dealers

  • Represent Company at all events to ensure quality experiences for our global guests. This includes evaluation of each event for recommended improvements for future host functions

  • Give work direction, as required, to temporary workers and to on-site contractors and suppliers at program events

  • Reconcile various accounts, monthly reports, including identification of discrepancies and corrective action & Conducts all accounting functions for Guest Services planned events

Visa sponsorship is NOT available for this position

What Skills You Need

  • Experience with Cvent Meeting Management System

  • Experience in Planning and Organizing

  • Experience in project management

  • High level of attention to detail and accuracy

  • Customer Service experience

  • Effective writing skills, including grammatical usage

  • Effective interpersonal, negotiation and conflict resolution skills

  • Brand management skills

  • Microsoft Office experience

  • Knowledge of Deere products, customers, markets and competitors

What Makes You Stand Out

  • Experience working in customer service or related customer-oriented environment

  • Foreign language skills - Multilingual

  • Sales/marketing management experience

  • Experience with John Deere customer contact, knowledge of dealer/distribution network, and broad product knowledge

  • Experience and efficiency in Visio mapping process in order to map possible changes to the current process

Education (or equivalent work experience)

  • Bachelor’s degree in Hospitality, Business, Management, Communication, Journalism, Marketing, or equivalent discipline

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

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