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John Deere Infrastructure Analyst in Moline, Illinois

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: United States (US) - Illinois (US-IL) - Moline

Function: Information Technology

Title: Infrastructure Analyst - 53890

Your Responsibilities

As an Infrastructure Analyst at John Deere in Moline, IL, you will monitor mainframe, distributed and network hardware and software using well-defined system management processes and tools. In addition, you will;

  • Recognize problem conditions as they occur and utilize Standard Operating Procedures (SOP) and other available documentation to troubleshoot and resolve operational issues with assistance

  • Identify, analyze and apply information technology and business practices to support strategic business process/plans

  • Participate in 24x7 support organization requiring bi-monthly shift rotation

Visa sponsorship is NOT available for this position.

What Skills You Need

  • Must be alert and able to spot problem situations as they occur and react quickly

  • Capable of working through short-term problems and issues while working with various support groups to develop long-term solutions with assistance

  • Experience in a Customer Service position/environment

  • Ability to work off-shift, weekends, and holidays to support a global 24X7 computing environment

What Makes You Stand Out

  • Previous experience in IPN Data Center Support

  • Experience with computer hardware and operating systems

  • Experience with MVS, zOS, JES, Mainframe environment, Windows and Unix

  • Experience troubleshooting network connectivity and troubleshooting

  • Experience supporting applications

  • Experience in scripting and php programming

Education (or equivalent work experience)

  • Bachelor's degree in any discipline or relevant experience

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.