John Deere Account Credit Manager in Oakville, Ontario
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Title: 50780698 - Account Credit Manager - 44028
Primary Location: Canada (CA) - Ontario (CA-ON) - Oakville
Candidates applying for this position must have the proper work authorization to work in Canada in order to be considered for this position. Canada visa sponsorship is not available for this role.
The account credit manager actively works with channel partners to support sales and financing of equipment with large, complex, strategic accounts. In this role, the incumbent facilitates the structure and closing of large credit transactions with executive level management of both customers and dealers. The account credit manager provides extensive customer relationship management leadership through development and delivery of unique customer solutions. The incumbent is responsible for acting as the lead in relationships with customers with exposures greater than $2 Million and provides leadership and work direction to the local territory manager with respect to establishing internal guidance lines. The account credit manager is also responsible for managing and coordinating information gathering and communication between internal John Deere Financial (JDF) staff, the equipment division, dealers, and customers for transactions involving select strategic customers. This position is located in the Oakville office.
Develops and implements a plan that delivers performance results in alignment with Company and Division objectives. Responsible for timely corrective actions ensuring goals are achieved
Works with channel partner network to ensure that sales and marketing initiatives are aligned with Company and Division objectives. Major focus with channel partners is customer acquisition and retention
Develops, sustains, and leverages effective business relationships with senior leadership and key operational personnel at large complex strategic accounts, dealers, the equipment division, and JDF
Coordinates all credit related activities of large credit transactions ($2 Million and above) with specified strategic customers. Coordinates activities with customer, dealer, and JDF relative to information gathering, pre-screening of customer's financial and management capabilities, deal structuring, pricing, and proactively manages customer and dealer expectations with regards to deal structure and credit approval process. Assists credit in presentations to credit committees as requested
Applies a highly focused and repeatable methodology to manage relationships with dealers and strategic customers to maximize the customer experience when dealing with JDF
Assesses opportunities, manages work process, secures dealer and equipment division alignment, and leads the execution of strategies designed to support the sale of Deere equipment and maximize financing opportunities with complex strategic accounts
Uses a consultative approach to gain insight into specific business needs and opportunities at large complex strategic accounts and works independently and as a member of a team in a highly creative environment to design customized solutions that meet the needs of the customer
Actively directs others as needed to insure seamless delivery of premium services to strategic customers
Identifies, evaluates, and recommends assignment of new customer accounts through analysis of local markets and ongoing discussions with Territory Finance Managers, dealers and equipment division contacts
Degree in a Business/Marketing/Sales discipline or equivalent credit and industry experience
Solid understanding of financial statements, cash flow and key financial ratios
Minimum 5 years of credit experience in equipment finance - leasing and lending
Successful negotiating and selling skills
Experience in underwriting, structuring and presenting large complex financial transactions
Bilingual, and/or ability to assess credit in French
Sales experience, preferably within a John Deere unit or division
Marketing/Customer Acquisition/Customer Support Process experience
Field experience with regular customer contact, knowledge of dealer/distribution network, broad product knowledge
In accordance with the John Deere Accommodation Policy, reasonable accommodation of any of these qualifications may be considered.
This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.
The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
An equal opportunity employer, John Deere requires a diversity of people, perspectives and ideas to address the complex challenges of its global business.