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John Deere Inside Sales Specialist in Rock Valley, Iowa

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: United States (US) - Iowa (US-IA) - Rock Valley

Function: Marketing / Sales

Title: Inside Sales Specialist - 65263

Your Responsibilities

This position may be located in Rock Valley, IA, Charlotte NC, or flexible work arrangement can be considered per the hiring manager's discretion. This may be dependent on the successful candidate's background, experience, and proficiency.

As an Inside Sales Specialist you will perform regular calls on customers to ensure customer satisfaction with assigned accounts working across multiple channels. Additionally, you will:

  • Develop and achieve sales goals and objectives across multiple channel partners.

  • Be responsible for the relationship with customers selling parts and programs, researching history, documenting product lines and services within the accounts.

  • Serve as the key point of contact assisting customers with issues, providing advice on product mix, promote new parts and program sales.

  • Respond to customer requests for parts and inventory information.

  • Inform customers on the company's policies and procedures relating to freight, returns, warranty, pricing, receivables, etc.

  • Delivers product, technical and systems training for accounts.

  • Document and collect market insights, product and competitive data in the industry and new product suggestions to the internal organization.

Visa sponsorship is NOT available for this position.

What Skills You Need

  • 5 or more years of experience in Field Sales and or Inside Sales Call Center experience

  • Microsoft Excel and PowerPoint skills

  • High level of business acumen in marketing, sales and management

  • Experience in customer support or product support

What Makes You Stand Out

  • Equipment knowledge in Ag, Turf or Construction products

  • Sales experience in multiple distribution channels

  • High level of interpersonal including verbal, non-verbal and listening

  • Expertise in customer relationship management

Education (or equivalent work experience)

Ideally, you will have a degree or equivalent work experience in the following:

  • Associate degree or Bachelor's degree with concentration in Business/Management, Marketing/Sales, Agricultural Sciences

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.