John Deere 48126 - DTAC Specialist in Tianjin, China

There are 7 billion people on this planet. And by 2050, there will be 2 billion more. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here, the world’s brightest minds are tackling the world’s biggest challenges. RIGHT NOW.

Title: 48126 - DTAC Specialist - 48126

Primary Location: China (CN) - Tianjin (CN-12) - Tianjin

Organizational Group: WW C&F

Function: Customer & Product Support

Your Position:

Your Responsibilities:

Technical Support to dealers.

Provide recommendation in DTAC, DMAC and DPAC cases.

Participate in cross function team meeting in problem solving.

Collaboratein root cause analysis. Report field issues to QIT, lead EDPR, on site supportto solve complex product quality issues. Voice of customers in CAG, DAG etc.;

What Skill You Need:

Knowledge of hydraulics

knowledge of engine,

knowledge of electrical and field experience of customer support.

Minimum 4 years working experience in construction machinery.

Chinese and English language communication skill in written and oral form. Team work and collaboration.

What Make You Stand Out:

Engineering background, Field work experience,

Understand customer needs.

Education:

Formal 4 year colleague education.

此职位一经发布将保留至少7个工作日,待找到一批合适的候选人后关闭。此职位仅适用中国籍员工或者有在中国工作许可的员工。

This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved. This position is only eligible for the Chinese citizenship employees, or who have the work authorization in China.