John Deere IT Data Analyst in Torreon, Mexico
There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
Title: IT Data Analyst
Primary Location: Mexico (MX) - Coahuila (MX-COA) - Torreon
Function: Information Technology
*Major responsibilities this position will perform will be the following:
*Works closely with the Managed Service team, business and other Information Technology (IT) teams for Database administration activities
*This position will primarily provide Technical Leadership (Subject Matter Expert) in Support Operation team from Mexico This position will be performing following high level activities :
*As a SME oversee / coach Managed Service team for SQL Server area
*Provide directions to managed service team resolve complex support issues
*As a SME drive Incident Management and Change Management efforts for the SQL Server technology
*Review the Incidents and identify trends. Accordingly take actions for Incident reduction objective
*Participate in Incident Lead and Change Lead meetings and adapt and share best practices
*If required collaborate with other teams, during Incident recovery, by working closely with Managed Service Team
*Collaborate with other Support SMEs to implement best practices.
What Skills You Need:
*Overall 5-8 years hands-on experience in Database Administration in SQL Server Technology
*Expert Knowledge in Data Management area includes installation and configuration of software, back up recovery and security administration.
*Expert Knowledge in Data Application area includes performance tuning, object maintenance activities.
*Knowledge in Database Monitoring, Problem Support and Operations area.
*Knowledge of Incident and Change management processes and ticketing applications
*Knowledge or working experience on scripting and automation
*Should possess sound leadership and excellent communication skills
*Should be able to motivate team and keep them focused to meet delivery target.
What Makes You Stand Out:
*Certification in Database Administration area (SQL Sever Technology certification preferred)
*Solid analytical skills and ability to troubleshoot
*Ability of multitasking and solid coordination skills is needed while working with team.
Education (or equivalent experience):
*4 Year degree in Information Technology or engineering of any discipline or equivalent experience.
This position will be posted for a minimum of 7 business days and unposted when a qualified pool of candidates is achieved.
Candidates must have the necessary work permits to work in the country.