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John Deere API Support Software Engineer in Urbandale, Iowa

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: United States (US) - Iowa (US-IA) - Urbandale

Function: Product Engineering

Title: API Support Software Engineer - 62031

Your Responsibilities

As an API Support Software Engineer, for the John Deere Intelligent Solutions Group (ISG-Urbandale), you will be responsible for providing technical support for API and data products. In addition, you will:

  • Provide technical support for API and data products to both internal and external software developers

  • Triage and debug quality issues and drive resolution by escalating to the appropriate individuals/teams

  • Provide technical onboarding and support to 3rd party software platforms leveraging John Deere API and data products

  • Enable internal development teams by assisting with automated testing, documentation, and API licensing

  • Continuously refine, optimize, and automate the API delivery and support process

  • Manage technical support documentation including formal specifications and sample code/applications

  • Engage in Agile software development activities including team sprint planning, daily standups, and retrospectives

  • Collaborate with Product Managers, Architects, and other supporting teams to define product requirements, system design, and delivery cadences

VISA Sponsorship is NOT available for this position.

What Skills You Need

  • 2 or more years of combined development experience with Java, C#, or other comparable object-oriented programming language

  • 2 or more years of experience leveraging SQL for generating data reports/visualizations

  • 2 or more years of experience in automating technical processes (tests, build automation, or similar)

  • 2 or more years of experience in roles that required strong interpersonal communication including collaboration, negotiation, and conflict management skills

  • Strong problem-solving skills with the ability to triage and root cause product issues

  • Strong organizational skills with the ability to prioritize and manage many simultaneous tasks

  • Ability to learn new technical skills including new software programming languages, frameworks, and debug tools

  • Ability to collaborate and influence across functional teams

What Makes You Stand Out

  • Experience in developing and supporting RESTful web services

  • Experience with managing an API Gateway platform, such as: AWS API Gateway, Akana, or similar API gateway solution

  • Experience with managing test and build pipelines with CI/CD frameworks, such as: Jenkins or Drone

  • Experience leveraging data analytics and visualizations tools, such as: Tableau or Microsoft Power BI

  • Experience with cloud computing platforms, such as: Amazon Web Services, Microsoft Azure, or Google Cloud

  • Experience with John Deere equipment and agricultural software solutions, such as: OpsCenter, JDLink, or AgLogic

  • Experience with directly supporting customers of software

Education (or equivalent work experience)

Ideally, you will have a degree or equivalent work experience in the following:

  • Bachelor's degree in an Engineering, Computer Science or Technology related discipline

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.