Mobile john-deere Logo

John Deere Part-Time Student - Customer and Product Support - Waterloo, IA in Waterloo, Iowa

There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our 175-year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.

Primary Location: Vereinigte Staaten (US) - Iowa (US-IA) - Waterloo

Function: Customer & Product Support

Title: Part-Time Student - Customer and Product Support - Waterloo, IA - 53729

Your Responsibilities

  • Serves as a FLASH Coordinator for Waterloo Service Parts.

  • Daily execution of our FLASH process (emergency deliver of service parts to our Parts Distribution Warehouse), or direct to dealers in the continental US.

  • Expediting delivery of parts through the factory, paint facility, and logistics facility.

  • Supports inventory fill goals, on-time delivery, cycle time, and inventory management by leading or participating in overall improvement projects.

  • Opportunity to build strong working relationships with cross-functional teams to improve service part performance and customer experience.

What It Takes

  • Good knowledge of the Microsoft package (emphasis on Excel and PowerPoint) and good computer skills.

  • Excellent communication skills and attention to detail

  • Has a sense of urgency, and the ability to track and follow-up, when dealing with order fulfillment

  • Pursuing a four-year degree in Business, IT, Communications

A strong candidate will also have

  • Customer Support experience

  • Microsoft Applications

  • Agricultural/farming background

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. We offer comprehensive relocation and reward packages to help you get started on your new career path. Click here to find out more about our Total Rewards Package.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.